HomeGoods Return Policy 2022 » Detailed Policy Update
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It will be in the package with the item or items to be returned. You must fill out any and all applicable areas on the form truthfully, and to the best of your ability. HomeGoods Return Policy can be particularly confusing if you are trying to return a gift item or have lost your receipt. Knowing the return policy helps because “many retailers are subject to fraudulent return activity,” as HomeGoods puts it. So, I gathered all the available information and created this piece to help you with your next return process. I don't know why they would make you show ID for purchase with a store credit.
Instead, the refund will be in the form of store credit. Keep in mind that the store can choose not to make a full refund in these cases. You can return your new unused merchandise to HomeGoods within 30 days of purchase with a receipt for a full refund in the original form of payment. If you do not have a receipt, or it has been over 30 days since purchase, you will receive your refund in store credit.
Return Processes and Guidelines
Once you arrive at the chosen store, you must locate the customer service desk or a cash register to process the return. If you cannot find either, ask the nearest store employee for assistance. They will be able to point you in the right direction. You can only exchange items that are unused and in their original state. Sometimes an item might look like the perfect thing you have been looking for in-store, and then you get it home and it just doesn’t work out.
If you lost both the tags and the receipt it will be up to the store manager to approve the return. Allow a 10-business day period for cash refunds to prevent and deter fraud. You will just need to provide your name, address, a signature, and a valid form of photo ID.
Can I return a HomeGoods gift card?
The exchange timeframe is 30 days from the purchase date. Ensure the merchandise you want to return are not damaged and have their tags intact. The great news is that many goods can be returned much later than this! Come on; we’ve all experienced something breaking outside of the initial return window, haven’t we?
HomeGoods has a straightforward return policy that is applicable across all their merchandise. However, keep an eye out for special promotional offers as they may not qualify for exchange or return. The store retains the right to apply other restrictions. You do not have to return your items to the same HomeGoods store that you purchased from. For mailed returns for refund, allow a business day period for processing. Online purchases may be returned online via shipping.
How to Return a HomeGoods Item?
You have 30 days from purchase to return your merchandise to HomeGoods for a refund in the original form of tender. In fact, it is recommended that you return the purchase in-store. You will not have the $14.99 credit deducted from your refunded amount.
After speaking with an employee keep an eye out for an email. If the return is approved, then they’ll send you details on how to go ahead. Usually, it will include a shipping label as well as instructions on how to ship the parcel. When I called to ask questions about returning specific items to get more information about their return policy they were really helpful. Except for not being able to return items that have been used, I think that HomeGoods has a pretty great return policy. If you don’t have the receipt, your return will be processed as a non-receipt return and you will need to provide your ID, name, address and signature.
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Used or damaged products or products without tags will not be accepted. HomeGoods, a TJX subsidiary, is a pretty popular US home décor chain store. This article is for all of you who love to shop but then have a hard time deciding whether you want to keep the product or return it. Since HomeGoods can’t look up your receipt in store, you should always choose the email receipt option on the pin pad during checkout. Returning items to HomeGoods is so much easier and quicker if you have your receipt. I always try to save my receipts, but they just end up getting lost.
The HomeGoods policy is reasonably strict to prevent fraudulent claims. Signatures are always required and without a receipt you will need to provide your name, address, signature, and a valid photo ID. To return a purchase in-store, follow the set of instructions below. Any online order may be returned in-store and the $14.99 credit will not be deducted from your refund. The refund process takes up to 10 days after your product has been inspected.
However, if you want to return the item without a receipt, you need to provide a valid government ID. The ID can be your Driving License, Passport, or any other proof. Additionally, you will only receive store credit if you cannot produce a sales receipt. The rest of the return policy is very sensible and even allows returns on in-store purchases past the 30-day return period and without a receipt. Due to the COVID-19 pandemic, HomeGoods has updated their store policies, including return policies, like many other stores.
Finally, secure the return shipping label to the package and drop the package at the site designated on the return label. A return credit of $14.99 for shipping and handling will be deducted from your refund amount. Returns are only accepted if they are received less than 40 days from the original date of purchase.
Here are my top tips for you to keep in mind when shopping so that you can get your full refund back just in case your purchases don’t work out. HomeGoods accepts returns on sales and clearance merchandise just as they would any regularly priced merchandise. Online purchased goods are not eligible for exchanges. This is due to the rapid changing of products that are available.
Your only option is to find a store near your area and bring the item there for returning. There are two points that I will cover in this section. These are the general rules of the HomeGoods Return Policy and store return policy. You can also visit HomeGoods’ Return Policy page to see if there have been any updates. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
In-Store Returns
The HomeGoods return policy is simple enough when it comes to refunding the money. Once your return is processed, you can get a full refund in the original mode of payment. It may take up to 30 days to get your refund if you paid by a credit or debit card. According to the TJ Maxx return policy and Marshalls return policy, all items purchased at these stores must be returned to the same type of store. Allow a few days, depending on your bank, for credit and debit refunds for bank processing. First, you must locate the return shipping label provided.
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